For EPCs
Request a QuoteTraining and customer success
From pile to panel, we support our customers and offer the most effortless experience in the industry. Our customer success division provides the training and support needed to help ensure a well-designed and executed project, every time. Our teams offer specialized support at every stage of your project with training services ranging from material pre-kitting to site logistics. Our dedication to customer success extends past completion with a thorough quality review for customers who would like to see how their build ranks against our standard. We are eager to provide you with our expertise, experience, and enterprising minds to make your solar project a success.
Customer Preparedness & Training
We provide training options for our customers to help prepare for every stage in the build process. Whether you are actively working on a solar project or run a training facility, we have training options tailored to fit your needs. Our highly skilled training crews provide hands-on learning opportunities ranging from material pre-kitting and site management to full-scale tracker row installation or “Golden Row.” Whatever your training needs, we provide the highest standard in tracker best practices and will help set you up for success.
Partner Referrals
We help simplify the entire build process. With our turnkey approach to material kitting for solar components, in-field labor demands go down and cost savings go up. Our homegrown project management platform FastTrackBuild also allows customers to manage shipments and check their project’s progress directly from a smartphone or tablet. Finally, if for whatever reason challenges arise, your dedicated project manager is there to help you at every turn.
Service & Support
Our customer success program extends beyond training. For customers who have already completed their tracker build and would like an industry best analysis of their solar project, we offers several options. Our quality control services provide you with expert third party analysis of your mechanical build, along with teaching your team the ins and outs of the scoring process. Our customer service team is here to provide you support whenever needed to keep your system running smoothly.
